Frequently Asked Questions

What is the base metal of jewellery?

All our jewellery is handcrafted with brass metal by the finest artisans of the lake city of Udaipur.

Will the jewellery tarnish or turn black overtime?

With right care and storage instructions, your jewellery would last a lifetime. Please store the product in a dry place, away from humidity to maintain its quality.

How long do you take to ship?

The dispatch time is 24-48 hrs. Delivery time ranges between 2-5 days after dispatch depending on where you are located. This time frame might be affected due to public holidays, natural calamities & other unavoidable circumstances.

Do you offer free shipping?

Yes, we have free shipping pan India.

Do you offer exchange or return?

Please refer to our ‘Return Policy’ for the same.

How do I cancel my order?

If you wish to cancel an order, please reach us via Whatsapp or e-mail and our team will assist you within 12 hours of placing the order. No order can be canceled once it is shipped.